Altared believes in helping its customers as far as possible, and has therefore a cancellation / refund policy.
When you reserve your date for our services, your purchase is covered by our 3-day money-back guarantee. If you are, for any reason, not entirely happy with our services, we will cheerfully issue a full refund on any and all deposits. The 3 days begin once your event is considered, “booked”.
In the event that you would need to cancel your event after the 3 day guarantee, your deposit will be forfeited.
If you need to reschedule your event to a different time or date, as a courtesy to you, we will apply that deposit to your new date and time assuming the event date is available and similar items are applied.
In some cases, such as health issues, death or weather, full refunds, or re-scheduling will be applied, at the digression of Altared Weddings and Events.
We want to once again thank you for contacting and considering Altared Weddings and Events.